WE MAY BE KNOWN FOR OUR WORK UNDER THE WATER, BUT LET ME ASSURE YOU, PLENTY HAPPENS ON THE SURFACE AS WELL.
For quite sometime we have been researching the practicalities of using cloud technology to assist us in providing a much faster, more professional and user friendly avenue to deliver reports to our clients. Due to the many challenges that arise from working in remote and isolated locations, it was a concern to us that occasionally our extensive reports where being delayed in getting to our clients.to say we were getting frustrated with this is an understatement.
THEN ………JUST WHEN YOU LEAST EXPECT IT, SOMETHING FANTASTIC HAPPENED!!
After many phone calls, emails, recommendations and dead ends over a 2 year period, we were introduced to a local professional Gavan, of LITTLE IT and wow is he changing our lives!
Obtaining new technologies is one thing but learning how to use it and understand it….. well there lies a whole other story. I would have to say Gavan is one of the most likeable, professional and easy going individuals we have ever had the pleasure to work with. The whole team agree. Although we try our best to embrace the ever changing digital world, for us over the age of 50, it is often a challenge. Gavan has changed all that and we all are even enjoying the process. Go figure, what’s more we are only at step 1 of a 4 step programme. Bring it on we say!!!!
We are now able to provide our clients with a written report, digital photos and a narrated video within approx. 24hrs of completing their job. They can access and download this report to their own system though the use of the cloud and of course we will always keep a digital and hard copy for backup purposes. The client feedback has been fantastic and they are really embracing the simpleness of the system.
Next step….. revamping our data base and record system. That should keep Gavan busy for a while! We are not letting him go in a hurry.